Energy Assistance Program

Sara Drury- Director
Phone: 812.2886451 ext 2135
Email: pharper@cas1.org
Low Income Home Energy Assistance Program
CASI’s Energy Assistance Program (EAP) is a federally-funded program through the U.S. Department of Health and Human Services (HHS) called the Low-Income Home Energy Assistance Program (LIHEAP). Energy Assistance Program is here to help families in need with the high cost of home energy. The Low Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income households with winter heating costs. Services under this program are provided in Clark, Floyd and Harrison Counties. EAP can provide benefits to off-set the high costs of energy, but does not have the funds available to pay all of a household’s energy cost so you should continue to pay your bills regularly.
How does this program help?
Benefits to household:
- LIHEAP provides eligible households with a one-time payment to the energy provider(s)
- Assistance with delinquent/disconnected utilities in order to restore services/prevent disconnection
- Reconnect fees for utility gas/electric
- Provide Energy Education saving tips
- Provides referral information for our other agency programs
- When eligible for LIHEAP you may be eligible for our Weatherization Program
- Less household income will be expended toward utilities
Who qualifies for LIHEAP?
Utility assistance is available to households with a combined monthly income at or below 45% to 60% of SMI (State Median Income). Services are provided without regard to race, color, religion, sex, disability, national origin, ancestry or status as a veteran.
Household Size | One Month | Three Months |
1 | $2,163 | $6,489 |
2 | $2,829 | $8,487 |
3 | $4,394 | $10,482 |
4 | $4,160 | $12,480 |
5 | $4,826 | $14,478 |
6 | $5,491 | $16,473 |
7 | $5,616 | $16,848 |
8 | $5,741 | $17,223 |
How is benefit amount determined?
The amount of assistance a household receives is based on a category point system:
- Household Size
- Combined monthly income at or below 45% to 60% of SMI
- Dwelling Type
- Heating Fuel Source
- At-Risk – Elderly (60+), individual with disability, veterans, and/or children ( 5years old or under
- Households also receive a one-time benefit of $125 toward their electric account
What is Moratorium?
The Moratorium law (Indiana Code 8-1-2-121) governing the termination of natural gas and electric service without the customer’s request. This law states that a utility (municipally-owned, privately-owned, or cooperatively-owned) may not, during the period from December 1 through March 15 of any year, terminate residential utility service to any customer who is eligible for and who has applied for the Energy Assistance Program.
2020/2021 – EAP Calendar
November 1, 2020 | The 2020-2021 Energy Assistance Program benefit begin |
November: Closed for Holiday | Election Day – Tuesday, November 3, 2020 Veteran’s Day – Wednesday, November 11, 2020 Thanksgiving Day – Thursday, November 26, 2020 Friday after Thanksgiving Day – Friday, November 27, 2020 |
December 1, 2019 | Start of Moratorium protection. Clients with active service who have applied for EAP are protected from disconnection until March 15, 2021. |
December: Closed for Holiday | Christmas Eve – Thursday, December 24, 2019 Christmas Day – Friday, December 25, 2019 |
January: Closed for Holiday | New Year’s Day – Friday, January 1, 2021 Martin Luther King, Jr. – Monday, January 18, 2021 |
March 15, 2021 | End of Moratorium protection. |
May: Closed for Holiday | Election Day – Tuesday, May 4, 2021 Memorial Day – Monday, 31, 2021 |
May 14, 2021 | End of the EAP applications period. |
July: Closed for Holiday | 4th of July – Monday, July 5, 2021 |
September: Closed for Holiday | Labor Day – Monday, September 6, 2021 |
In compliance with state and federal laws, Community Action of Southern Indiana will not discriminate on the basis of race, color, national origin, age, sex, veteran’s status, sexual orientation, marital status or disability or other legally protected status.
How Do I Apply For LIHEAP?
- A completed signed and dated application. You can download the application.
- Copy of Social Security card for each household member. REAL ID or US Passport may be used in lieu of Social Security card.
- State or federally-issued photo ID for the individual signing this application.
- Proof of income for the past three (3) months for each household member age 18 or over.
- Proof of enrollment in school (report card, student schedule, letter from school, etc.) for students over 18 who have income.
- Most recent full electric bill, including name, service address, and account number.
- Most recent full gas or bulk fuel bill or account statement, including name, service or delivery address, and account number.
If you rent your home and electric and/or heating utilities are included in your rent, please include a Landlord Affidavit completed and signed by your landlord or an authorized designee or a complete lease signed within the past 24 months. If you would like your benefit to be paid via direct deposit, please contact your local service agency for an ACH Authorization Form.
- DWD Work One Release Form for person claiming unemployment income.
- Veteran status must provide a DD-214 or Veteran’s Administration ID card
- Your local service provider’s referral form.
Once your application is completed and you have gathered the required documents, please send them to your local service provider in your county. Also you can apply by during the following:
- Pick-up Application & Drop-off @ your local county office
How Long Will It Take Before I Get My Benefit?
Benefit may take 55 days to determine if you are eligible, and it may take an additional 45 days for the utility company to process your benefit. Please Continue to Pay Your Utility Bills Regularly.
Applications Pick-up and Drop Boxes are available at the following locations:
Clark County:
1613 E. 8th Street
Jeffersonville, IN. 47130
812-288-6451
Phone Assistance: M-Fri. – 8:30a.m. – 3:00 p.m.
Floyd County:
1218 E. Oak Street
New Albany, IN. 47150
812.288.6451 ext. 3500
Phone Assistance: M-Fri. – 8:30a.m. – 3:00 p.m.
Harrison County:
101 Hwy 62 West
Corydon, IN. 47112
812-738-8314
Phone Assistance: M-Fri. – 8:30a.m. – 3:00 p.m.